Issue Description:
The Network tab in the Oracle instance is not functioning as expected. Users are unable to access any network-related information or perform any network-related operations. This issue is critical as it hampers the ability to monitor and manage network configurations effectively.
Details Provided:
- Users are unable to access any network-related information or perform any network-related operations.
- The issue is critical as it hampers the ability to monitor and manage network configurations effectively.
Resolution Steps:
- Log in to the Oracle instance.: Ensure you are using the correct credentials to access the Oracle instance.
- Navigate to the Network tab.: From the main dashboard, locate and click on the ‘Network’ tab to access network-related information.
- Verify network tab functionality.: Ensure that the Network tab displays the expected network-related information and allows users to perform network-related operations.
- Clear browser cache and cookies.: Sometimes, clearing the browser cache and cookies can resolve display issues. Clear the cache and cookies and then try accessing the Network tab again.
- Check for Oracle updates.: Ensure that your Oracle instance is up to date with the latest patches and updates, as this can resolve functionality issues.
- Contact Oracle support if the issue persists.: If the above steps do not resolve the issue, contact Oracle support for further assistance.
Additional Comments:
- This issue is critical as it hampers the ability to monitor and manage network configurations effectively.
- If further assistance is needed, please reach out for support.
Contact Information:
Support Contact: For additional help, contact the IT support team.