Issue Description:
The user is unable to find the link to create an expense report. Despite searching for help articles, the link is not visible. This issue might be related to user access permissions and needs to be resolved promptly as it affects the submission of important expense reports.
Details Provided:
- The user is unable to find the link to create an expense report.
- Despite searching for help articles, the link is not visible.
- This issue might be related to user access permissions and needs to be resolved promptly as it affects the submission of important expense reports.
Resolution Steps:
- Verify User Access Permissions.: Ensure the user has the necessary permissions to create expense reports. This can be done by checking the user’s role and permissions in the application settings.
- Navigate to the Expenses Module.: Log in to the application and navigate to the ‘Expenses’ module.
- Check for the ‘Create Expense Report’ Link or Button.: Look for the ‘Create Expense Report’ link or button within the ‘Expenses’ module. If it is still not visible, proceed to the next step.
- Contact IT Support for Further Assistance.: If the link is still not visible, contact the IT support team for further assistance. They may need to adjust user permissions or investigate any underlying issues.
Additional Comments:
- This issue might be related to user access permissions. Ensure that the user has the correct permissions to create expense reports.
- If further assistance is needed, please reach out for support.
Contact Information:
Support Contact: For additional help, contact the IT support team.