Issue Description:
The profile page is expected to update with the new profile picture when a user uploads an image. However, the profile picture does not change, and the previous image remains displayed. This issue affects user experience and needs to be resolved promptly.
Details Provided:
- The profile page does not update with the new profile picture after uploading.
- The previous image remains displayed despite saving changes.
Resolution Steps:
- Navigate to the user profile page.: Access the profile page where the profile picture can be updated.
- Click on the ‘Edit Profile’ button.: Locate and click the ‘Edit Profile’ button to make changes.
- Select the ‘Change Profile Picture’ option.: Choose the option to change the profile picture.
- Upload a new profile picture.: Select and upload the new profile picture from your device.
- Save the changes.: Ensure to save the changes to update the profile picture.
Additional Comments:
- If the issue persists, it may be due to browser cache. Try clearing the cache or using a different browser.
- For further assistance, please reach out to the support team.
Contact Information:
Support Contact: For additional help, contact the IT support team at contact@camptratech.com.