How to create Return Sales Order

In this guide, we will see the process of creating a Return Sales Order referencing the Original Sales Order. Please follow the detailed steps to create a Return Sales Order efficiently.

After logging into Oracle Cloud, navigate to the Order Management tab and click on the Order Management infotile.

In the Order Management work area, enter the Order Number for which the return needs to be created and click on the Search button.

In the Sales Order, select the line for which the return needs to be created and click on the Return button.

In Return Items, provide the Return line details such as Return Quantity, Return Type, and Return Reason. Once done, click on the Create Order button.

In the Return Order, you will be able to see the return line referencing the original order. Enter other details related to the Return Sales Order if applicable and click on the Submit button. Now, you can receive this item back into your Inventory. This guide explains the process of creating a Return Sales Order referencing the Original Sales Order in Oracle Order Management.

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