Issue Description:
The user is trying to add a new bank account for direct deposit but is encountering an error that indicates they have reached the maximum number of bank accounts allowed. One of the existing bank accounts is closed, and the user needs to update the information to ensure their payroll is deposited into the correct account. This issue needs to be resolved promptly to avoid payroll errors.
Steps to Reproduce:
Navigate to the Oracle Cloud GL payroll module. Select the direct deposit section. Attempt to add a new bank account. Observe the error message indicating the maximum number of bank accounts has been reached.
Expected Behavior:
The user should be able to add a new bank account for direct deposit without encountering an error.
Actual Behavior:
The system displays an error message indicating that the maximum number of bank accounts has been reached, preventing the user from adding a new account.
Commented on: 02-23-2025 02:47:26 AM
By: Arideep Mukherjee
Commented on: 02-23-2025 02:48:04 AM
By: Arideep Mukherjee
Let me try and update.
Commented on: 02-23-2025 02:48:36 AM
By: Arideep Mukherjee