Issue Description:
A manager is unable to view the holiday calendars of his direct reports in Oracle’s ‘Team Schedule’. Instead, he sees the schedules of colleagues who report to the same manager.
Details Provided:
- The manager is seeing the schedules of colleagues reporting to the same supervisor instead of their direct reports.
- Direct reports are not appearing under ‘Team Schedule.’
- The issue arises because the manager was accessing the feature under the ‘ME’ section instead of ‘My Team.’
Resolution Steps:
- Navigate to ‘My Oracle Homepage’.: From the homepage, proceed to ‘Time and Absences’.
- Access ‘Team Schedule’ through the correct pathway.: Instead of looking under ‘ME’, go to ‘My Team’ and use ‘Quick Actions’ to search for ‘Team Schedule’.
- Verify the visibility of direct reports.: Ensure that the direct reports’ schedules are visible.
Additional Comments:
- The issue arises because the manager was searching under ‘ME’, which shows peers rather than direct reports. The correct pathway is under ‘My Team’.
- If further assistance is needed, please reach out for support.
Contact Information:
Support Contact: For additional help, contact the IT support team.