Issue Description:
Users are experiencing issues when trying to access Oracle Incisions to view employee benefits within the benefits administration module. This is preventing them from managing and reviewing employee benefits effectively. Immediate resolution is required to ensure smooth operations.
Details Provided:
- Users are unable to open Oracle Incisions and view employee benefits within the benefits administration module.
- The issue prevents effective management and review of employee benefits.
Resolution Steps:
- Navigate to the Oracle Cloud portal.: Open your web browser and go to the Oracle Cloud portal.
- Attempt to open the Oracle Incisions module.: From the portal, try to access the Oracle Incisions module.
- Navigate to the benefits administration section.: Once in the Oracle Incisions module, go to the benefits administration section.
- Verify the ability to view employee benefits.: Ensure that you can now view the benefits of employees without any issues.
Additional Comments:
- Immediate resolution is required to ensure smooth operations within the benefits administration module.
- If further assistance is needed, please reach out for support.
Contact Information:
Support Contact: For additional help, contact the IT support team.