Issue Description:
When attempting to create a new job in Oracle Cloud, the ‘Edit’ button is grayed out and unclickable. The IT team has confirmed that there are no role or permission issues. This problem is preventing the creation of new jobs and needs to be resolved promptly.
Details Provided:
- The ‘Edit’ button is grayed out and cannot be clicked.
- There are no role or permission issues confirmed by the IT team.
- This issue is preventing the creation of new jobs.
Resolution Steps:
- Check for any browser-specific issues.: Ensure that the browser being used is compatible with Oracle Cloud and is up to date.
- Clear browser cache and cookies.: Sometimes, cached data can cause issues with button functionality. Clearing cache and cookies may resolve the issue.
- Verify the module settings.: Ensure that all necessary settings and configurations in the Job Creation module are correctly set.
- Contact Oracle Support.: If the issue persists, reach out to Oracle Support for further assistance.
Additional Comments:
- This issue might be related to browser compatibility or cached data. Ensure that the browser is up to date and clear cache and cookies.
- If further assistance is needed, please reach out for support.
Contact Information:
Support Contact: For additional help, contact the IT support team.