Issue Description:
Users are unable to create a ticketing platform within the application. This functionality is essential for tracking and managing issues, and its absence is impacting our workflow significantly.
Details Provided:
- Users are unable to create a ticketing platform within the application.
- This functionality is essential for tracking and managing issues.
- The absence of this functionality is significantly impacting workflow.
Resolution Steps:
- Navigate to the ‘Support’ section.: Ensure you are in the correct section to create the platform.
- Click on the ‘Create Platform’ button.: Initiate the platform creation process by clicking the designated button.
- Fill in the required fields.: Complete all necessary information fields accurately.
- Click on the ‘Submit’ button.: Submit the form to create the ticketing platform.
- Verify platform creation.: Ensure that the platform is created successfully and is functional.
Additional Comments:
- If the platform creation process fails, ensure all fields are filled correctly and try again.
- For persistent issues, please contact IT support for further assistance.
Contact Information:
Support Contact: For additional help, contact the IT support team.