Overview:
This article provides a solution for users experiencing login difficulties when attempting to access Oracle Cloud.
Applicability:
Use this procedure when: Users are unable to log in to Oracle Cloud despite entering correct credentials.
Prerequisites:
Ensure that the user has valid Oracle Cloud credentials and a stable internet connection.
Steps:
- Navigate to the Oracle Cloud login page.: Open your web browser and go to the Oracle Cloud login page.
- Enter the correct username and password.: Input your Oracle Cloud username and password in the respective fields.
- Click on the ‘Sign In‘ button.: Press the ‘Sign In‘ button to attempt to log in.
- Troubleshoot login issues.: If login fails, ensure that the credentials are correct. Clear browser cache and cookies, and try again. If the issue persists, contact Oracle Cloud support.
Important Notes:
Ensure that the browser being used is up-to-date and supported by Oracle Cloud. Check for any ongoing maintenance or outage notifications from Oracle.
Outcome:
After following these steps, users should be able to log in successfully and access the Oracle Cloud dashboard.