Megan, Author at Knowledge

Unable to Create New Payroll Element with Correct Frequency

Human Capital Management (HCM) / By Megan

Issue Description: Users are experiencing difficulties when attempting to create a new payroll element and set the correct frequency. This issue prevents the proper setup of payroll elements, which is essential for accurate payroll processing. Details Provided: Users are unable to set the correct frequency for the new payroll element, leading to incorrect payroll setups. …

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Edit Button Grayed Out When Creating a New Job in Oracle Cloud

Issue Description: When attempting to create a new job in Oracle Cloud, the ‘Edit’ button is grayed out and unclickable. The IT team has confirmed that there are no role or permission issues. This problem is preventing the creation of new jobs and needs to be resolved promptly. Details Provided: The ‘Edit’ button is grayed …

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Add Button Missing on Job Screen After Redwood Update

Human Capital Management (HCM), Human Resources: Employee Management / By Megan

Issue Description: Since the recent Redwood update, the add button is no longer visible on the job screen within the workforce structures module. This issue prevents the creation of new jobs, which is critical for processing new hires and allowing them to access the system. Details Provided: Log into the system. Navigate to the workforce …

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Unable to Login to Benefit Module to Add Life Event

Benefits, Human Capital Management (HCM) / By Megan

Issue Description: The user is unable to log in to the Benefit module to add a life event. This issue is preventing the user from performing essential tasks related to benefits management. Steps to Reproduce: Navigate to the login page of the Benefit module. Enter valid login credentials. Attempt to log in. Expected Behavior: The …

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Unable to Create New Job After Redwood Update

Employee Self-Service, Human Capital Management (HCM) / By Megan

Issue Description: Issue Description I was trying to enter a new job. I navigated to my client groups and workforce structures and was unable to create a new job since the Redwood update occurred. Can somebody please look into this for me? Steps to Reproduce: Navigate to the Client Groups tab. Go to the Workforce …

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Water Leakage in Kitchen Area

Human Capital Management (HCM), Human Resources: Employee Management / By Megan

There is a water leakage in the kitchen that requires immediate attention to prevent damage and ensure safety.

How to Run A Payroll Offcyle

Human Capital Management (HCM), Payroll / By Megan

Payroll Offcycle Steps The following pages will provide step by step guidance on how to run a Payroll Offcycle. Navigation: Home>My Client Groups>Payroll>Quick Pay Issue a quick pay payment(this will run the calculate quick pay, and Calculate Prepayments step) Ensure all applicable elements are selected/entered. Then ensure you have tied QuickPay to the appropriate pay …

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Benefit-Payroll-Recon-How-To

Payroll Application Training (PAT) / By Megan

Benefit Payroll Recon: How To Guide The following pages will provide step by step guidance on how to use the Benefits module within our Payroll Reconciliation App. URL: https://app.recontoolset.com From the home screen, click Compare under Benefit Payroll Recon Next, click Browse to upload the Custom Oracle Benefits Report Next, click Browse to upload the …

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Multiuse-How-To

Payroll Application Training (PAT) / By Megan

Multiuse: How To Guide The following pages will provide step by step guidance on how to use the Multiuse module within our Payroll Reconciliation App. URL: https://app.recontoolset.com From the home screen, click Compare under Compare Cloud Payroll Periods (Multi-Use) Next, click Browse to upload your first Payroll Activity Report Next, click Browse to upload your …

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Cloud-Payroll-to-General-Ledger-Reconciliation-How-To

Payroll Application Training (PAT) / By Megan

Cloud Payroll to General Ledger Reconciliation: How To Guide The following pages will provide step by step guidance on how to use the Cloud Payroll to General Ledger Reconciliation module within our Payroll Reconciliation App. URL: https://app.recontoolset.com From the home screen, click Compare under Cloud Payroll to General Ledger Reconciliation Next, click Browse to upload …

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Author name: Megan