Issue Description: A user reported that they are unable to continue working in a specific section of the application. The issue occurs without any error messages or warnings, making it difficult to identify the root cause. Immediate attention is required to resolve this issue as it impacts the user’s productivity. Details Provided: The user is …
User Unable to Continue Work in Specific Section Read More »
Issue Description: A user is experiencing issues with testing attachments and skipping attachments in the system. Details Provided: The user is testing the functionality of attaching files and skipping the attachment process. The user has commented on the issue multiple times with timestamps. Resolution Steps: Verify the attachment functionality.: Ensure that the system allows for …
Issue Description: A manager is unable to view the holiday calendars of his direct reports in Oracle’s ‘Team Schedule’. Instead, he sees the schedules of colleagues who report to the same manager. Details Provided: The manager is seeing the schedules of colleagues reporting to the same supervisor instead of their direct reports. Direct reports are …
Resolving Team Schedule Visibility Issue in Oracle 123 Read More »
Issue Description: Users are unable to access the Recon tools on the site. This functionality is essential for reconciling financial data and its inaccessibility is causing significant disruption to operations. Steps to Reproduce: Navigate to the site. Attempt to open the Recon tools from the menu. Observe the behavior. Expected Behavior: The Recon tools should …
Issue Description: The user is unable to add a life event because the link to do so is not visible. This issue prevents the user from updating their personal information and needs to be resolved promptly. Steps to Reproduce: Navigate to the Oracle Cloud Benefits module. Go to the Life Events section. Attempt to find …
Issue Description: A user is unable to access the Benefits administrative page in Oracle Cloud. Despite navigating through different sections, the page remains inaccessible. This issue needs to be resolved to ensure users can manage benefits effectively. Steps to Reproduce: Navigate to ‘My Oracle Homepage’. From the homepage, proceed to ‘Benefits’. Access the Benefits administrative …
Visibility Issue with Benefits Administrative Page in Oracle Cloud Read More »