Human Capital Management (HCM) Archives

Unable to Create New Payroll Element with Correct Frequency

Human Capital Management (HCM) / By Megan

Issue Description: Users are experiencing difficulties when attempting to create a new payroll element and set the correct frequency. This issue prevents the proper setup of payroll elements, which is essential for accurate payroll processing. Details Provided: Users are unable to set the correct frequency for the new payroll element, leading to incorrect payroll setups. …

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How to Reverse Employee Termination in Workday HR System

Issue Description: An employee who was previously marked for termination needs to be retained as per management’s decision. The termination process has already been initiated, and there is an urgent need to reverse this termination in the Workday HR system. Details Provided: Resolution Steps: Cancel the termination if the effective date has not passed.: [“Navigate …

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Edit Button Grayed Out When Creating a New Job in Oracle Cloud

Human Capital Management (HCM), Human Resources: Workforce Structure Management / By Megan

Issue Description: When attempting to create a new job in Oracle Cloud, the ‘Edit’ button is grayed out and unclickable. The IT team has confirmed that there are no role or permission issues. This problem is preventing the creation of new jobs and needs to be resolved promptly. Details Provided: The ‘Edit’ button is grayed …

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Incorrect State Tax Allocation for Employee in Oracle PeopleSoft

Human Capital Management (HCM) / By Arideep

Issue Description: An employee wishes to allocate 45% of their state tax to California and 55% to Florida, which does not have a state tax. The current system does not support this allocation method, causing issues with tax compliance and employee payroll processing. Steps to Reproduce: Navigate to the Oracle Cloud payroll module. Select the employee’s …

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Add Button Missing on Job Screen After Redwood Update

Human Capital Management (HCM), Human Resources: Employee Management / By Megan

Issue Description: Since the recent Redwood update, the add button is no longer visible on the job screen within the workforce structures module. This issue prevents the creation of new jobs, which is critical for processing new hires and allowing them to access the system. Details Provided: Log into the system. Navigate to the workforce …

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FSA Plan Missing from Open Enrollment Options

Human Capital Management (HCM) / By Arideep

Issue Description: During the open enrollment process, the FSA (Flexible Spending Account) plan is not appearing in the list of selectable plans. The user can see other plans such as medical, dental, and vision, but the FSA plan is missing. This issue is critical as the deadline for open enrollment is tomorrow. Details Provided: Navigate …

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FSA Plan Not Available During Open Enrollment

Benefits, Human Capital Management (HCM) / By Arideep

Issue Description: The user is unable to see the FSA plan option during the open enrollment process. They can only see options for medical, vision, and dental plans. The deadline for enrollment is tomorrow, and immediate assistance is required. Steps to Reproduce: Navigate to the open enrollment section in the benefits portal. Attempt to enroll …

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Unable to Login to Benefit Module to Add Life Event

Benefits, Human Capital Management (HCM) / By Megan

Issue Description: The user is unable to log in to the Benefit module to add a life event. This issue is preventing the user from performing essential tasks related to benefits management. Steps to Reproduce: Navigate to the login page of the Benefit module. Enter valid login credentials. Attempt to log in. Expected Behavior: The …

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Benefits Report Fetching Terminated Employees

Human Capital Management (HCM) / By Arideep

Issue Description: The benefits report is expected to return only active employees when run for the current period ending on February 24th. However, it is also fetching data for terminated employees, which is incorrect. This report is crucial for our operations and requires immediate attention. Steps to Reproduce: Navigate to the Oracle Cloud GL reporting …

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Changing Language Preference

Human Capital Management (HCM) / By arideep us

Step 1: Log In Access Oracle Cloud Applications with your credentials. Navigate to your profile by clicking on the profile icon located at the top right corner of the screen. Step 2: Access Preferences Select Preferences from the dropdown menu. Step 3: Change Language Preference Within the Preferences menu, select Language Preference. Choose Spanish from the dropdown list of available …

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