This job aid explains how to update the pay date in Oracle Payroll if the pay date falls on a public holiday. Step 1: Log In Access Oracle Cloud Applications with your credentials. Navigate to My Client Groups tab. Click on Show More. Step 2: Find Payroll Definition Use Ctrl + F to find Payroll Definition. Click on Payroll Definition. Step 3: …
Overview: This article provides a solution for the error encountered in Redwood-enabled Benefits Employee Self Service (ESS) related to privileges. Applicability: Use this procedure when: An employee encounters the error (BEN-991284) indicating privilege issues in Benefits ESS. Prerequisites: Ensure the employee has the correct Employee role assigned. Steps: Verify Employee Role Assignment: Check if the …
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Overview: This article provides steps to resolve issues faced by employees when submitting absence requests for vacation time in the Employee Self-Service module. Applicability: Use this procedure when: An employee is unable to submit an absence request for vacation time due to system errors. Prerequisites: Employee should have access to the Employee Self-Service module. Employee …
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Overview: This article provides steps to resolve the error (BEN-991284) encountered in the Benefits Employee Self Service (ESS) when Redwood is enabled. Applicability: Use this procedure when: You have enabled Redwood for ESS for Benefits and encounter the error (BEN-991284) stating ‘You can insert, update or delete only if you have the privileges‘. Prerequisites: Ensure …
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Cancel An Offer Letter Navigation: My Client Groups>Hiring>Click Offers>Select Candidate>Actions>Cancel Offer>Enter Details>Submit From the home screen, click My Client Groups Click Hiring Click Offers Search for the Offer using the applicable filters and entering the Candidate Name Click Actions Enter the Cancel Job Offer details Click Submit
Issue Description: After the Redwood update, users are unable to create new jobs as the ‘Add’ button is grayed out. This issue persists despite having the necessary roles that were functional prior to the update. Immediate assistance is required to resolve this problem. Details Provided: Users are unable to create new jobs. The ‘Add’ button …
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Issue Description: The user is experiencing issues while performing open enrollment. Specifically, the user is unable to add a dependent and the flexible spending account plan is not visible. The deadline for enrollment is this weekend, and the user needs to complete the process as soon as possible. Immediate assistance is required to resolve these …
Issue Description: Users are experiencing difficulties when attempting to create a new payroll element and set the correct frequency. This issue prevents the proper setup of payroll elements, which is essential for accurate payroll processing. Details Provided: Users are unable to set the correct frequency for the new payroll element, leading to incorrect payroll setups. …
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Issue Description: An employee who was previously marked for termination needs to be retained as per management’s decision. The termination process has already been initiated, and there is an urgent need to reverse this termination in the Workday HR system. Details Provided: Resolution Steps: Cancel the termination if the effective date has not passed.: [“Navigate …
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Issue Description: When attempting to create a new job in Oracle Cloud, the ‘Edit’ button is grayed out and unclickable. The IT team has confirmed that there are no role or permission issues. This problem is preventing the creation of new jobs and needs to be resolved promptly. Details Provided: The ‘Edit’ button is grayed …
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