Issue Description: An employee wishes to allocate 45% of their state tax to California and 55% to Florida, which does not have a state tax. The current system does not support this allocation method, causing issues with tax compliance and employee payroll processing. Steps to Reproduce: Navigate to the Oracle Cloud payroll module. Select the employee’s …
Incorrect State Tax Allocation for Employee in Oracle PeopleSoft Read More »
Issue Description: Since the recent Redwood update, the add button is no longer visible on the job screen within the workforce structures module. This issue prevents the creation of new jobs, which is critical for processing new hires and allowing them to access the system. Details Provided: Log into the system. Navigate to the workforce …
Add Button Missing on Job Screen After Redwood Update Read More »
Issue Description: During the open enrollment process, the FSA (Flexible Spending Account) plan is not appearing in the list of selectable plans. The user can see other plans such as medical, dental, and vision, but the FSA plan is missing. This issue is critical as the deadline for open enrollment is tomorrow. Details Provided: Navigate …
Issue Description: The user is unable to see the FSA plan option during the open enrollment process. They can only see options for medical, vision, and dental plans. The deadline for enrollment is tomorrow, and immediate assistance is required. Steps to Reproduce: Navigate to the open enrollment section in the benefits portal. Attempt to enroll …
Issue Description: The user is unable to log in to the Benefit module to add a life event. This issue is preventing the user from performing essential tasks related to benefits management. Steps to Reproduce: Navigate to the login page of the Benefit module. Enter valid login credentials. Attempt to log in. Expected Behavior: The …
Unable to Login to Benefit Module to Add Life Event Read More »
Issue Description: The benefits report is expected to return only active employees when run for the current period ending on February 24th. However, it is also fetching data for terminated employees, which is incorrect. This report is crucial for our operations and requires immediate attention. Steps to Reproduce: Navigate to the Oracle Cloud GL reporting …
Step 1: Log In Access Oracle Cloud Applications with your credentials. Navigate to your profile by clicking on the profile icon located at the top right corner of the screen. Step 2: Access Preferences Select Preferences from the dropdown menu. Step 3: Change Language Preference Within the Preferences menu, select Language Preference. Choose Spanish from the dropdown list of available …
Issue Description: The user is trying to add a new bank account for direct deposit but is encountering an error that indicates they have reached the maximum number of bank accounts allowed. One of the existing bank accounts is closed, and the user needs to update the information to ensure their payroll is deposited into …
Unable to Add New Bank Account for Direct Deposit Read More »
vbvbvbv Commented on: 02-17-2025 06:36:22 AM By: Arideep Mukherjee vbvbvbv Commented on: 02-18-2025 05:23:05 PM By: Arideep Mukherjee update Commented on: 02-18-2025 05:28:01 PM By: Arideep Mukherjee aas
Issue Description: **Issue:** Unable to access the benefits plan for the FSA program. Details: I only have two days to complete my open enrollment. Please assist and make sure that I am able to select the FSA plan as part of the open enrollment process. Steps to Reproduce: Navigate to the Oracle Cloud GL benefits …