Overview: This article provides a solution for users experiencing login issues in Oracle Cloud, where valid credentials fail to grant access to the system. Applicability: Use this procedure when: Users are unable to log into Oracle Cloud despite entering correct credentials. Prerequisites: Ensure that the user has a valid Oracle Cloud account and correct login …
Creating User Story Packages & User Stories Step 1.1 Adding a new User Story Package Select the Project under Recent Projects to start creating User Story packages. Click on the ‘Add US Package’ button to upload the transcripts. Input the Package Name, Select the Epic name from the drop down. Select the option ‘Create User Stories from Transcripts’. User can …
Overview: This article addresses the issue where users are unable to access the homepage when clicking on various options within the application. Applicability: Use this procedure when: Users are experiencing difficulties accessing the homepage after clicking on any option available. Prerequisites: Ensure that the application is up-to-date and all necessary permissions are granted. Steps: Clear …
Overview: This article provides a solution for users experiencing login difficulties when attempting to access Oracle Cloud. Applicability: Use this procedure when: Users are unable to log in to Oracle Cloud despite entering correct credentials. Prerequisites: Ensure that the user has valid Oracle Cloud credentials and a stable internet connection. Steps: Navigate to the Oracle …
Overview: This article provides steps to resolve issues related to connections and time absences that occur when clicking on the ‘Directory’ tab. Applicability: Use this procedure when: Clicking on the ‘Directory’ tab causes unexpected issues with connections and time absences. Prerequisites: Ensure you have access to the main menu and the ‘Directory’ tab. Steps: Navigate …
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Overview: This article provides steps to resolve the issue where users are unable to click on images embedded within a file. Applicability: Use this procedure when: Users are unable to interact with images embedded in a file, which is crucial for tasks requiring image-based actions. Prerequisites: Ensure the file containing images is accessible. Verify that …
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Overview: This article addresses the issue where users are unable to create new tickets on the platform. It provides a step-by-step guide to resolve the problem. Applicability: Use this procedure when: Users are experiencing issues with creating new tickets on the platform. This is critical for reporting problems and seeking support. Prerequisites: Ensure you have …
Overview: This article provides steps to resolve the issue where users are unable to reverse the termination of an employee in the Workday HR System. Applicability: Use this procedure when: Users need to reverse the termination of an employee to correct termination errors and ensure accurate employee records. Prerequisites: User should have access to the …
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Issue Description: Users are experiencing issues when attempting to log into the Oracle site. Despite entering the correct credentials, the login process fails, preventing access to the system. This issue is critical as it affects all users and disrupts daily operations. Details Provided: Users are unable to log into the Oracle site despite entering valid …